At RoadFloat, we believe trust is the foundation of every successful boating project. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information.
RoadFloat is an online marketplace that connects boat owners with qualified marine service professionals. Whether you are posting a repair project, managing your business profile, or communicating with another member, we are committed to handling your information responsibly and transparently.
1. Information we collect
We collect information you choose to provide, information generated while using RoadFloat, and limited information collected automatically when you visit our website.
Account information
- Name
- Email address
- Telephone number
- Password, stored securely in encrypted form
- Mailing address
- Profile photo
- Company name and business information for marine professionals
Boat and project information
- Vessel information
- Boat location
- Photos and videos
- Maintenance history
- Service requests
- Project documents
- Communications with professionals
Marine professional information
- Business name
- Business address
- Service areas
- Licenses or certifications
- Insurance information
- Portfolio photos
- Pricing information
- Availability
- Years of experience
- Business descriptions
Payment information
Payments made through RoadFloat are processed by trusted third-party payment providers. RoadFloat does not store complete credit card or debit card numbers on our servers.
Communications
We collect communications sent through RoadFloat, including messages, job proposals, quotes, reviews, and customer support requests.
Automatically collected information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral information
- Cookies and similar technologies
2. How we use your information
We use your information to operate and improve the RoadFloat marketplace, including to:
- Create and manage accounts
- Connect boat owners with marine professionals
- Display public business profiles
- Process job requests and proposals
- Facilitate payments
- Send account notifications
- Provide customer support
- Prevent fraud and abuse
- Verify businesses and professional credentials
- Improve our products and services
- Maintain platform security
- Comply with legal obligations
We may also use aggregated or anonymized information to better understand how RoadFloat is used and to improve our services.
3. Information shared within the marketplace
RoadFloat is designed to connect people. To make the marketplace function, certain information is intentionally shared with other users.
Boat owners may share project descriptions, boat information, photos, general location, and service requests.
Marine professionals may share business profiles, company logos, portfolio images, reviews, ratings, certifications, insurance verification status, service areas, and business descriptions.
Only the information necessary to operate the marketplace is shared.
4. Public profiles
Certain profile information is publicly visible to help users evaluate service providers. Public information may include business name, logo, profile photo, service categories, reviews, ratings, portfolio, service area, years in business, and business description.
Private account information such as passwords, payment details, and personal account settings are never displayed publicly.
5. Payments
RoadFloat may use trusted third-party payment providers to process payments securely. Payment providers maintain their own privacy policies and security practices.
RoadFloat does not receive or store your complete payment card information.
6. Communications
We may contact you regarding:
- Account activity
- Job updates
- Messages
- Project awards
- Payment notifications
- Security alerts
- Product announcements
- Customer support
If you subscribe to marketing emails, you may unsubscribe at any time using the link included in those emails.
If you receive SMS notifications, you may opt out at any time by following the instructions provided in those messages.
7. Cookies and analytics
RoadFloat uses cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve performance
- Understand website usage
- Detect security issues
You may configure your browser to refuse cookies, although some features of RoadFloat may not function properly.
8. Third-party services
RoadFloat works with trusted service providers that help us operate the platform, including providers for payment processing, hosting, cloud infrastructure, email delivery, SMS messaging, analytics, customer support, and fraud prevention.
These providers receive only the information necessary to perform services on our behalf.
9. Artificial intelligence features
RoadFloat may offer AI-powered tools to help users create project descriptions, organize information, improve searches, or enhance other platform features.
Unless we specifically request your permission, we do not use your private messages, uploaded documents, or other private customer content to train public artificial intelligence models.
10. Data security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. These measures include encryption where appropriate, secure authentication, access controls, monitoring, and regular security updates.
While no online service can guarantee absolute security, we continually work to protect the information entrusted to us.
11. Data retention
We retain information only for as long as necessary to:
- Operate the RoadFloat marketplace
- Complete transactions
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
- Enforce our agreements
When information is no longer required, we may securely delete or anonymize it.
12. Your privacy choices
Depending on your location, you may have the right to:
- Access your information
- Correct inaccurate information
- Update your profile
- Delete your account
- Request a copy of your personal information
- Opt out of marketing communications
Some information may be retained when required by law or necessary to protect the integrity of the marketplace.
13. California privacy rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain personal information, request correction of inaccurate personal information, and exercise these rights without discrimination.
RoadFloat does not sell your personal information.
RoadFloat does not share your personal information with third parties for cross-context behavioral advertising.
14. Children's privacy
RoadFloat is intended for adults and business users. Our services are not directed toward children under the age of 18, and we do not knowingly collect personal information from children.
15. International users
If you access RoadFloat from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time as RoadFloat evolves. When material changes are made, we will update the date above and, when appropriate, notify registered users through the platform or by email.
17. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
RoadFloat
Email: roadfloatllc@gmail.com
https://roadfloat.com
Thank you for trusting RoadFloat. Our goal is to build the most trusted marketplace for the recreational marine community, and protecting your privacy is an important part of earning that trust.
See also Terms of Service
See also Cookie Policy